salesforce online training


Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. It is a cloud-based application for sales, service, marketing, and more don’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.

Salesforce Training Course will equip you with all the necessary skills to pursue a successful career with Salesforce CRM domain. You will be trained for the App Builder and Developer Certification. Some of the topics you will learn are CRM overview, data management, Salesforce automation, security, application design, working with dashboard and report creation.

What You Will Learn in This Training?

Introduction to Salesforce CRM tool
Learning of Salesforce Editions and Features
Understanding Project Life Cycle
Learn about Workflow and Fields creation
Validation Rule for Stock availability
Creating New User and active inactive freeze
Login access to system admin
Learn about Organization Wide Defaults
Learn ways to do debugging, data validation and security

Salesforce Course Content

CRM Fundamentals

Introduction to CRM

  • Introduction to Sales Cycle
  • Understanding the terminologies of CRM
  • Introduction to SFDC
  • Understanding the workflow of SFDC with a real time example

SFDC Basics and Development

Understanding the terms in SFDC

  • Introduction to SFDC Editions
  • Creating Objects, Tabs and Apps in SFDC
  • Creating layouts and applying hierarchy
  • Creating roles and profiles
  • Creating workflow rules
  • Creating Tasks and Events
  • Understanding the SFDC admin system
  • Creating relationships between the objects

SFDC Advanced Development

Invoking Apex

  • Creating Apex Classes and triggers
  • Customization using Apex programming
  • Integration to third party systems using SFDC AP
  • Introduction to Visual Force
  • Creating Visual Force pages
  • Creating Packages
  • Deploying SFDC
  • Using Visual Force in a real time scenario
  • Creating Reports and Dasboards
  • How CRM is useful in Hospitality, Healthcare, Manufacturing etc.